FAQ

Combine the six tiles with + − × ÷ to hit the target. Tap a tile, an operator, then another tile. Exact is 3 stars, within 5 is 2, within 10 is 1. You don't have to use every tile. Whole numbers only, and the result must stay positive. A new Daily arrives at midnight. Full guide and tips or open How to play in the game.

You get one free Practice round a day. A short ad gives you one more round. Unlimited Practice (€4.99, one-off) and Tilehit Club remove that limit. See the plans.

• Daily is free, one puzzle a day.
• Unlimited Practice (€4.99, one-off, up to 2 devices) is endless Practice rounds. Offer page
• Theme Pack (€2.99, one-off, up to 3 devices) unlocks Neon, Chalkboard and Gold. Offer page
• Tilehit Club (€19.99 a year, or €3.99 a month, up to 3 devices) includes Practice, Weekly Hard, the full archive, the same themes (Neon, Chalkboard and Gold), ad-free hints and streak saves. Checkout is with Stripe, and the subscription renews until you cancel at app.link.com. Offer page

The next page after payment shows your license key and a button, Unlock Tilehit on this device. Tap the button. You don't type the key. That page keeps the key for 24 hours.

Open Your purchases and sign in with the email you paid with and your password, then tap Unlock this device. You don't type a key. Manage sign-in does not let you add another email. Purchases stay on the email you paid with. The same steps work if you cleared this browser, or if you can't find an old key.

If you forgot your password, use Manage sign-in after you can get into the account, or use Contact us and choose "Lost or not working key". Write from the email you paid with, and name the product (Unlimited Practice, Theme Pack or Tilehit Club). If you remember the start of the key, those few characters are enough. Don't send the whole key. New accounts may still get a one-time email code to verify the inbox before you set a password.

Unlimited Practice works on up to 2 devices. Tilehit Club and the Theme Pack work on up to 3. Moving browsers or phones counts as a new device. Open Your purchases, sign in with the email you paid with, and remove a device you no longer use. That frees its place straight away, and the removed device stops being unlocked. Still stuck? Contact us with the email you paid with and we'll sort it out.

Checkout is with Stripe. Your receipt and the Tilehit Club subscription are kept in Link, the account Stripe uses for this checkout. Sign in at app.link.com, open Recurring, select the subscription, then Manage subscription and cancel. You keep access until the end of the time you've already paid for. The link.com website is only Link's marketing page.

Card statements show the charge as LINK.COM* TILEHIT.COM. Unlimited Practice and the Theme Pack are one-off payments, so there is nothing to cancel. The steps are also on Link's cancel guide.

Your license key is shown straight after payment, and that page unlocks the device you paid on. Before you pay, you confirm age or a parent's permission and that you understand delivery is immediate.

We refund when we can't get your unlock working after you contact us, or when the law or Stripe's buyer terms require it. Change of mind after the key is shown is not a refund reason. Cancelling Tilehit Club stops the next renewal; it does not refund the period you've already paid for. This doesn't affect rights you already have where you live.

The Daily puzzle is free. To buy anything you need a parent or guardian's permission. Checkout asks you to confirm that. Parents who believe a purchase was made without permission can contact us; we'll review the order. Saying a child bought it is not an automatic refund.

Unlock the new phone by signing in at Your purchases with the email you paid with, then tap Unlock this device. You don't type a key. Streak, stats and your theme are separate: on the old device, open Move to another device and get a transfer code. Enter that code on the new device within 24 hours. It works once.

Progress is saved in this browser, not in an account. Clearing browsing data, or playing in a private window, starts you fresh. Move your progress before you switch devices or clear the browser.

Open Stats and tap "Delete my data on this device". That removes your streak, stats, settings and the unlock on this device. It does not cancel Tilehit Club, delete the order, or delete your sign-in. Sign out from Your purchases. To ask about purchase records or deleting the sign-in account, use Contact us and choose "Other".

Use Contact us and choose "Bug or problem". Say what you tapped and what you expected. For a business enquiry, choose Business or licensing.